Data Protection

Club 999 Privacy Policy
Your Data, Your Rights

Club 999 takes the protection of your personal data seriously. This page clearly explains what information we collect, why we collect it, how it is stored, and what rights you have.

Last Updated: January 1, 2026
GDPR Following Guidelines
256-bit SSL Secured
Your Data Journey
Data Collection
During registration and transactions
Encryption
Secured with 256-bit SSL
Secure Storage
On encrypted servers
Not to third parties
Never Sold or Shared
Data is never sold

Club 999 never sells your personal information to third parties. No data is shared with advertisers or data brokers.

Military-grade encryption

All data is secured with AES-256 encryption. TLS 1.3 is used during transmission — meaning no one can intercept it in transit.

Your Control

You have the right to view, correct, or request deletion of your personal data at any time.

Minimal Retention

Data that is no longer needed is deleted once legal obligations have been fulfilled. Club 999 does not retain any information beyond what is necessary.

International Standards

Club 999 operates in compliance with GDPR guidelines, upholding European standards for data protection.

Ad Preferences

You can opt out of marketing communications at any time. Unsubscribe from email or SMS notifications in just one click.

1

Introduction & Applicability

This Privacy Policy Club 999 (club999.im) and all its services. By visiting the Club 999 website, using the app, or creating an account, you agree to this policy.

We believe privacy is a fundamental right. That's why Club 999 Data protection has been central to how we operate from day one. In this document, we explain clearly what happens to your data — no legal jargon, no fine print.

In short: Your data is used solely to provide our services. It is never sold, never stored unnecessarily, and never shared without your consent.

2

What Information We Collect

Club 999 Data is collected in three ways — what you provide directly, what is collected automatically as you use the service, and what is obtained from third parties.

Data Type Example When It Is Collected
Identity Information Full name, date of birth, NID number KYC Verification
Contact Information Phone number, email Registration
Financial Information BKash/Nagad number, transaction history Payment
Technical Information IP address, device information, browser Automatic
Usage Data Game logs, betting history, session duration Automatic
Communication Logs Live chat and email details Support

Sensitive information such as passwords is never stored in plain text — only encrypted hashes are kept. Our staff cannot view your password.

3

Why We Use Your Data

Club 999 Your data is used only for specific purposes, each of which is clearly outlined below.

  • Account Management: For registration, login, password recovery, and the KYC process
  • Transaction Processing: To process deposits and withdrawals
  • Fraud Prevention: To detect and prevent suspicious activity
  • Legal Obligation: To comply with AML, CTF, and licensing regulations
  • Service Improvement: To analyze user experience and improve the platform
  • Relevant Communications: To send important updates, bonus offers, and promotional information
  • Responsible Gaming: To identify problematic gaming patterns and provide support

If your data is ever used for any reason beyond what's listed here, you will be notified separately and your consent will be obtained where required.

4

Cookies & Tracking Technologies

Club 999 Cookies are used on the website and app. A cookie is a small text file stored in your browser.

We use three types of cookies:

  • Essential Cookies: Required for login sessions and platform security. Disabling these will prevent the platform from functioning.
  • Functional Cookies: To remember your preferences, such as language and time zone.
  • Analytics Cookies: Collects data on which pages are visited most and how long they take to load — helping us improve the service.

Your Control: You can disable non-essential cookies at any time through your browser settings. Cookie preferences can also be managed in the app settings.

5

Data Sharing Policy

Club 999 Your personal data is never sold to third parties. However, limited information may be shared in the following circumstances:

  • Service Providers: Payment processors (bKash, Nagad) and game providers — only the data necessary to deliver the service, under strict confidentiality agreements.
  • Legal Authority: In response to a court order or a lawful request from a regulatory authority — limited to the specific data required.
  • Fraud Prevention: To the relevant authorities where money laundering or illegal activity is suspected.

Outside of the three cases above Club 999 Your data is never shared with anyone — not advertisers, data brokers, or any other commercial entity. Ever.

6

Data Retention & Security

Club 999 Its servers are housed in ISO 27001-certified data centers. All data is protected with AES-256 encryption.

The following security measures are in place:

  • 24/7 automated security monitoring and intrusion detection system
  • Regular third-party security audits and penetration testing
  • Staff access is restricted to the minimum data necessary (Principle of Least Privilege)
  • Regular data protection training for all staff
  • Notifying affected members within 72 hours in the event of a data breach

Data retention period: Financial transaction records are kept for up to 5 years as required by law. Non-essential data is deleted within 30 days of account closure.

7

Your Data Rights

Under GDPR and international data protection laws, you have the following rights. Club 999 We respect and are committed to upholding these rights:

Right to Access

You can find out what information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

Request deletion of data where there is no legal obligation to retain it.

Right to Restrict Processing

Request to stop using your information for specific purposes.

Data Portability

You can request a download of your personal data.

Right to Object

You can object to marketing communications or profiling.

How to Submit a Request: Email us at privacy@club999.im. Your request will be processed within 30 days.

8

Protection of Minors' Data

Club 999 Its services are intended for users aged 18 and above. We do not knowingly collect data from anyone under the age of 18.

If we become aware that data has been collected from a minor, it will be deleted immediately and the account will be closed.

If you suspect a minor is using Club 999, please contact us at support@club999.im. We will act promptly.

9

Third-Party Services & Links

Club 999 Various third-party services are used — including game providers, payment processors, and analytics tools. Each of these providers operates under their own privacy policy.

All third parties working with Club 999 are required to meet our data protection standards. However, responsibility for how your data is handled on their own platforms lies with Club 999 Does not belong to.

10

Changes to the Privacy Policy

Club 999 This Privacy Policy may be updated from time to time. For significant changes, active members will be notified by email or in-app notification at least 14 days in advance.

The date of the latest update is always displayed at the top of this page. To request a copy of a previous version, email us at privacy@club999.im.

11

Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact our data protection team:

  • Email: privacy@club999.im
  • General Support: support@club999.im
  • Live Chat: Directly via the website or app

We will respond to your request within 30 days. Complex cases may require up to an additional 60 days — you will be informed in advance if that's the case.

FAQ

Club 999 charges no withdrawal fees — it's completely free on our end. However, bKash, Nagad, or Rocket may apply their own small charges in line with their policies, which are set by the mobile banking provider, not Club 999. For crypto withdrawals, standard network fees apply as determined by the blockchain network. As for daily limits — bKash and Nagad allow up to ৳50,000 per day. VIP and high roller members have higher, separate limits. There are no daily limits for crypto withdrawals. For large withdrawal amounts, speaking with your account manager beforehand will help ensure the process goes smoothly.

Club 999 customer support is available 24/7, every day of the week — someone is always there, even at 3 a.m. The fastest way to reach us is Live Chat — click the green button in the bottom-right corner of the website or app, and you'll typically get a response within 1–3 minutes. Feel free to chat in Bangla. For email inquiries, contact support@club999.im — responses usually arrive within 2–6 hours. Email is especially effective for financial matters or complex KYC issues, as it keeps a written record. For transaction problems, sharing your transaction ID or reference number in Live Chat will help us resolve your issue faster.
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Your data is protected — play with peace of mind

Your personal data at Club 999 is protected with military-grade encryption. Register today and enjoy a secure gaming experience.

18+ | Play Responsibly | Terms & Conditions

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